Denial · CARC 27
ELIGIBILITY · NORTHSTAR MUTUAL
Denied
757.00
Withheld
Recoverable
757.00
Realistically collectable
Net of rework
726.00
less 31.00
Appeal window
closed 683d ago
Closed
Classification
| Field | Value |
|---|---|
| Primary CARC | 27 |
| All CARCs | 27 |
| Root cause | ELIGIBILITY |
| Owns the fix | Access Related |
| Appealable | yes |
| Recoverable | yes |
| Recommended action | Expenses incurred after coverage terminated. Check the enrolment span: if the member was covered on the service date this is wrongly denied and worth appealing. |
| Payer | NORTHSTAR MUTUAL |
| Denial date | 12 May 2024 |
| Appeal deadline | 8 Nov 2024 |
Denial workflow
| Field | Value |
|---|---|
| Current status | new |
| Appeal outcome | not recorded |
| Closure reason | not applicable |
What this denial means, and to whom
Is the available evidence consistent with the stated reason?
Coverage record conflicts with the stated reason
The payer asserts a coverage problem under CARC 27. The matched 834 shows coverage from 24 Jan 2024 to open, which includes the service date of 28 Mar 2024. The payer would need to re-check the eligibility source it adjudicated against.
From: 835 CARC against the matched 834 enrolment span.
Limits: A coverage span is not a final benefit determination. A retroactive termination, a plan rule or a different eligibility feed on the payer's side could each explain the difference, and none of them is visible here.
Adjustments
| Level | Code | Amount | Counts as |
|---|---|---|---|
| line | PI/27 | 757.00 | withheld |